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Thank you for choosing NINA IN THE SKY.
Whether you have a question about an order, need help finding the right size, or simply want to learn more about one of our dresses, our Customer Support Team is here to make your experience as easy and enjoyable as possible.
We aim to respond to all customer inquiries within 24–48 business hours, Monday through Friday.
If your message is about an existing order, please include your Order Number so we can assist you more efficiently.
Our team can help with:
Whatever you need, we’ll do our best to provide a clear and helpful solution.
NINA IN THE SKY
907 Forest Oak Ln
Suffolk, VA 23434
United States
Business Correspondence Only
Please note that this address is not our return warehouse.
If you need to return an item, please contact our Customer Support Team first. We will provide the appropriate return instructions and the correct return address once your request has been approved.
Monday – Friday
9:00 AM – 6:00 PM (EST)
Saturday – Sunday
Closed
Emails received outside of business hours will be answered on the next available business day.
For faster assistance, please include:
If your inquiry involves a damaged, defective, or incorrect item, please attach clear photos of the product, packaging, and shipping label. This will help our team review the issue and find a solution more quickly.
We believe great service should feel just as thoughtful as the styles you choose. Whether you’re searching for the perfect dress, checking on an order, or simply need a little help, we’re always happy to hear from you.
NINA IN THE SKY — Find your style. Feel the moment. ☁️
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